Refund Policy

As our company name is Khusi ( the ultimate happiness in Nepali) and our slogan is delighted treaty which is our priority  . Please give us an opportunity to serve you better by providing us with your valuable feedback. 

Returns will only be accepted and credit given or money refunded if all of the following conditions are met:

1. Items must be in original condition as shipped.

2. Notification of your intention to make a return must be received by us within 3 days  of delivery of the item(s). 

3. Returned item  must be received by us within 15 days of the date the item was delivered. 

4. Buyer is responsible for all shipping and handling charges connected with the item, and assumes full responsibility for its safe return. We suggest careful packing and insurance as the minimum precautions. 

If the item returned does not meet our Returns and Exchange Policy above your order will be sent back to you.

 

Refund Method

Please send us an email at Info@khusiinc.com 

prior to returning the goods.

 

Once a return has been approved, we will organize  the return of the goods (in the case of faulty goods, Khusi inc. will not be responsible for return postage costs). Once we receive the goods, you will receive your refund via your original payment method within 24 hour .

 

“Thank you “

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